By accessing and using this service, you accept and agree to be bound by the terms of our privacy policy and website terms and conditions. In addition, when using these services, you shall be subject to any posted guidelines or rules applicable to such services. Any participation in this service will constitute acceptance of this agreement. If you do not agree to abide by the above, please do not use this service.

These General Terms and Conditions apply exclusively between Leaf Ocean Pte Ltd and any person placing an order on www.leafocean.com.sg . By placing an order with us, you are agreeing to accept these terms and conditions.

Please note, these terms and conditions can potentially change at any time, and we encourage user to check this page regularly to stay informed. If you have any queries relating to our terms and conditions, please contact the Customer Service team before placing an order.

Please note that the following definitions applies to www.leafocean.com.sg Terms and Conditions.

{We, Us, Our, and PageOne} refers to Leaf Ocean Pte Ltd  Management Team and Staff

{You or Your} refers to Consumer/ Customer of Leaf Ocean Pte Ltd Official Store Website

1. Accessing to the Website/ Contents

1.1. Leaf Ocean Pte Ltd grants you limited access to The Website and make personal use of the Site and the content for NON-COMMERCIAL PURPOSES ONLY and only to the extent such use does not violate the Leaf Ocean Pte Ltd  store website Terms & Conditions.

1.2. You may download, print, or copy Our Website content for personal, non-commercial purposes ONLY. That provide you do not alter the Website contents in any way, delete or change any copyright or trademarks, or violate these Terms & Conditions in any way. Accessing, downloading, printing, posting, storing, or otherwise using the Website or any of the Contents for commercial purpose, constitutes a material breach of these Terms & Conditions.

1.3. The Leaf Ocean Pte Ltd  Official Store Website and its contents are provided to you on “as is” basis; the site may contain errors, faults and inaccuracies and may not be complete and current.

1.4. We reserve the right to change the Website at any time.

2. Accounts

2.1. You may be required to register with Leaf Ocean Pte Ltd Official Store Website to access certain services or areas of the Website.

2.2. Therefore, your username and password are for your own personal use only, and you will not share your username or password with any individual or third party (other than Leaf Ocean Pte Ltd Official Store Website).

2.3. If you access this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

3. Leaf Ocean Pte Ltd  Official Store Products

3.1. We reserve the right to change or update the information of product on the Website if the product is out of stock or unavailable.

3.2. If an item is out of stock or unavailable after you placed order, Leaf Ocean Pte Ltd , may, in its sole discretion and at no extra cost to you, will contact you for substitution of another item for the out-of-stock item.

3.3. All uploaded images of products on the Website are for illustrative purposes only and may differ from the actual product. We strive to display our products as accurately as possible; however, we cannot and does not guarantee that your monitor’s or devices display of any visuals eg. colour will be accurate.

3.4. Products descriptions and sizes displayed on the Website that we have provided; it is your liability to ensure the products are used for their intended purposes.

3.5. Leaf Ocean Pte Ltd  will make its utmost effort to describe and display its products, promotions, and services on the Website as accurately as possible. However, there might be a small number of items on the Website may be mispriced, described inaccurately or unavailable due to shortage of shipment delays. We may experience delays in rectifying information on the Website and in our advertising on other platforms.

4. Orders

4.1. Once completed the Website order form, you agree to provide accurate and complete information of your personal details such as name, address, and phone numbers to ensure smooth process and delivery of your order. By submitting your personal information, you grant Leaf Ocean Pte Ltd the right to provide such information to third parties for fulfilling the transactions initiated by you or on your behalf.

4.2. Once you have submitted your order and received a confirmation email with an order number, no cancellations or change of orders will be accepted. Therefore, you are responsible to make sure to the orders are carefully selected by you.

4.3. A confirmed purchased email along with the order number will be send to your registered email on the Website after you submitted your order. All orders are accepted by us will be subjected to Terms and Conditions of sale.

4.4. In the event of unforeseen circumstances that we must cancelled or reject your order, Leaf Ocean Pte Ltd  team shall contact you through the email or phone call that you have provided at the registration form.

5. Price, Payment and Refund

5.1. All Prices, Delivery Fees and other charges stated and quoted at the Website are in Singapore Dollars (SGD$) and where applicable, Goods and Services Tax (GST) may apply.

5.2. We reserve the right at any time to change the prices of the products on the Website without any notice. For submitted and paid orders before the price changes will be accepted by us, otherwise there would be no change in the product pricing.

5.3. Upon submitting your order at our Website, you will be requested to provide accurate credit / debit card / PayNow details to ensure smooth payment transaction. Verification of information may be required prior to the acknowledgement or completion of any transaction.

5.4. To ensure a smooth checkout, you agree to provide current, complete, and accurate account information at our website. You agree to promptly update your account and other information such as email, phone number, credit card numbers, expiration dates, so that we can complete the transaction.

5.5. In the event of cancellation submitted paid order under the Terms and Conditions, we will process your refund the amount stated on the emailed invoice. However, the period of refund time will be subjected to the credit/ debit card company to finalize the refund process. We are not liable to any loss that you (or third party) that might suffer due to the process of delay in processing refunds.

 

6. Promotions and Discounts

6.1. To provide our customers with the best shopping experience, Leaf Ocean Pte Ltd will run short-term campaigns, promotions, sale, and exclusive product on the Website. During the event running period, there will be additional terms and conditions in conjunction with the promotion.

6.2. Our short-term promotion running period, the date, time, and prices stated on the website is solely based in Singapore.

7. Privacy Policy

7.1. We are committed to protect your personal data/privacy. Please refer to the privacy policy.